Frequently asked

Everything you want to know before syncing your grid

Plan free and offline as long as you like. When questions pop up about syncing, pricing, or collaboration, start here. Still unsure? Email hey@planmygrid.com and we’ll help within a business day.

Do I need an account to start planning?

No. PlanMyGrid opens straight into the planner so you can drag posts, test layouts, and export PNG previews without creating an account. Upgrade only when you’re ready to sync or collaborate.

How does syncing work when I do create an account?

Once you sign up, we securely sync your grids to our cloud servers so you can pick up on any device. Local drafts upload in the background and you can trigger a manual sync from settings whenever you prefer.

What happens to my media files?

While you are in Free mode everything remains on your device. After you sign in, uploads go to your private encrypted cloud storage. You can clear synced media anytime from the media manager.

What does the Pro plan add on top of Free?

Pro unlocks AI captions, hashtag finder, color harmony recommendations, and bio generator, plus watermark-free exports, analytics on shared grids, and advanced history. Pro customers also get a 10 % launch discount on their first payment.

Can clients review grids without logging in?

Yes. Share a secure preview link and optionally allow cloning for collaborators. Pro plans record view analytics so you can see when stakeholders open the board.

Do you integrate with Instagram scheduling?

Scheduling is on the roadmap. Today you can export captions, assets, and color notes for scheduling tools like Later or native Instagram drafts. Follow the changelog for scheduling API progress.

Can I plan Instagram Reels with PlanMyGrid?

Yes! Upload videos, set them as Reels, choose custom cover photos from video frames or uploaded images, and preview them in the Reels tab. Pro users can schedule and auto-publish Reels directly to Instagram.

How do Stories and Highlights work?

Send media to your Stories queue from the media library using the action bar or right-click menu. Create Highlights to organize stories into permanent collections that appear below your bio. Tap to preview, right-click to edit.

Can I create carousel posts?

Yes! Set any post to Carousel type, then add multiple images as slides. Preview the swipe-through carousel and publish it as a single multi-image Instagram post.

Fast answers

Plan free: Export mockups without creating an account. No upload happens until you sign in.

Sync when ready: The moment you sign up, we import your local grids with revision history intact.

Early creator discount: Pro upgrades made during beta automatically receive 10 % off the first payment.

Need a guided tour?

Book a 20-minute walkthrough for your team. We’ll cover offline-to-cloud sync, AI prompts, and share analytics.

Compare plans

Prefer email instead? Reach out to hey@planmygrid.com and include your Instagram handle for context.